Terms and Conditions

Welcome to Churpur Ride Service. By using our app or website, you agree to the following terms and conditions. Please read them carefully before booking a ride.

• Churpur is a platform that connects passengers with verified drivers for ride services.
• Churpur does not directly provide transportation services but facilitates the connection between users and drivers.
• We strive to ensure safe, reliable, and convenient transportation options for all users.

• You must be 18 years or older to use Churpur services.
• Provide accurate information when signing up (Name, Phone, CNIC, etc.).
• Use the app legally and respectfully, following all applicable laws and regulations.
• Maintain appropriate conduct during rides and respect drivers and their vehicles.

• Book rides via our app or website with just a few taps.
• You'll see the fare estimate before confirming your ride.
• Driver and vehicle details will be shared upon confirmation.
• Wait times may vary based on location, traffic, and driver availability.

• Payment can be made in cash or through secure online methods.
• Cancellation after driver arrival may result in a fee.
• Pricing may change based on distance, location, or demand.
• All fares are inclusive of applicable taxes unless specified otherwise.

• You'll be notified immediately if a ride is canceled by the driver.
• Refunds (if applicable) will be processed via your original payment method within 5-7 business days.
• Repeated cancellations may affect your account standing.

• All drivers are background-checked and trained for your safety.
• Drivers are expected to maintain professional behavior at all times.
• Report any driver issue to: [email protected]

• Respect drivers and do not engage in abusive or illegal behavior.
• Churpur may suspend or block users who violate terms.
• Damages to vehicles caused by users will be charged accordingly.

• We collect info like name, phone, and location to serve you better.
• We never share your info without permission except as required by law.
• For more details, see our Privacy Policy.

• Churpur is not responsible for damage or loss during the ride.
• We only provide the platform to connect users and drivers.
• Users are responsible for their personal belongings during rides.

• We may update these terms anytime, and changes are effective immediately once posted.
• Continued use of our services after changes constitutes acceptance of the new terms.

If you have any questions or concerns, contact our support team: